【Important】For Customers Who Ordered NANA Collaboration Items

We are currently experiencing production delays for NANA collaboration items due to a volume of orders far exceeding our expectations.
We sincerely apologize for the considerable inconvenience caused while you await your items.

Current estimated shipping schedule: Shipping will begin in October

Individual inquiries: We are unable to provide specific shipping dates for individual orders, even if you contact
Customer Support.

Cancellations, returns, and exchanges: As these items are made to order,
we cannot accept cancellations due to shipping delays or returns or exchanges for any reason attributable to the customer.

We provide the latest updates on production and shipping collectively on the page below, which is updated regularly.
We apologize for the inconvenience, but please be sure to check the page below before submitting an inquiry.

▶︎ 【Updated regularly】NANA Collaboration Shipping Status Updates

Each item is carefully made and inspected individually. Once your order has shipped,
you will automatically receive an email with your tracking number.
We sincerely apologize for the wait and appreciate your patience.