[Important] To Customers Who Ordered NANA Collaboration Items

Currently, regarding the NANA collaboration items,
we have received orders that greatly exceed our expectations, resulting in production delays.
We sincerely apologize for the significant inconvenience this has caused while you are eagerly awaiting your products.

Current shipping estimate: Scheduled to ship sequentially from [July]

Regarding individual inquiries: We are unable to provide specific shipping dates for each order,
even if you contact customer support.

About cancellations, returns, and exchanges: Since this item is made to order,
we cannot accept cancellations due to shipping delays, nor returns or exchanges for customer convenience.

The latest progress regarding production and shipping is collectively updated on the following page.
We kindly ask that you please check the page below before sending any inquiries.

▶︎ [Updated Regularly] Click here for NANA Collaboration Shipping Status Update Information

Each product is carefully produced and inspected one by one. Once shipping is complete,
an email with a tracking number will be automatically sent, so we sincerely ask for your patience a little longer.