【Important】For Customers Who Ordered NANA Collaboration Items

We are currently experiencing production delays for NANA collaboration items due to an overwhelming number of orders that far exceeded our expectations.
We sincerely apologize for the considerable inconvenience caused while you wait for your items to arrive.

Current estimated shipping schedule: 【Starting in August】Items will be shipped sequentially

Regarding individual inquiries: We are unable to provide specific shipping dates for individual orders, even if you contact
Customer Support.

Regarding cancellations, returns, and exchanges: As these items are made to order,
we cannot accept cancellations due to shipping delays or returns and exchanges for customer convenience under any circumstances.

The latest production and shipping updates are provided collectively on the page below, which will be updated regularly.
We kindly ask that you be sure to check the page below before submitting an inquiry.

▶︎ 【Updated Regularly】NANA Collaboration Shipping Status Updates

Each item is carefully produced and inspected individually. Once your order has been shipped,
an email containing the tracking number will be sent automatically.
We sincerely appreciate your patience and ask that you wait a little longer.